Frequently Asked Questions

We design, build, and deploy custom AI-powered automation systems for businesses. Instead of your team spending hours on repetitive tasks like data entry, follow-ups, or report generation, we build intelligent workflows that handle it automatically — 24/7, with no mistakes.

We work with small to mid-sized businesses across many industries, including real estate, insurance, recruiting, marketing agencies, law firms, healthcare, accounting, e-commerce, property management, and home services. If your team does repetitive work that follows a pattern, we can probably automate it.

Workflow automation means connecting your existing business tools (email, CRM, spreadsheets, etc.) so they work together automatically. Instead of manually copying data between systems or sending follow-up emails by hand, an automated workflow does it for you — triggered by events like a new form submission, a calendar booking, or an incoming email.

AI automation adds artificial intelligence to your workflows. This means the system can do things that normally require human judgment — like reading an email and deciding how to respond, scoring a lead based on their information, summarizing a meeting transcript, or categorizing incoming requests. It's like having a smart assistant built into your business processes.

Every project follows our RAPID process:

1. Research — We start with a 30-minute discovery call to understand your business and pain points
2. Analyze — We map your current process and calculate the ROI of automating it
3. Propose — You receive a custom proposal within 24-48 hours with scope, timeline, and investment
4. Implement — We build, test, and refine with weekly updates (you'll always know where things stand)
5. Deliver — You receive everything: working system, documentation, training video, and warranty

It depends on complexity:

• Ready-Made Solutions: 5-7 business days
• Multi-system integrations: 2-3 weeks
• Complex systems: 4-6 weeks
• Enterprise projects: 6-10+ weeks

We offer ready-made automation packages starting at $3,497 for common business bottlenecks, as well as fully custom solutions:

• Ready-Made Packages: $3,497 - $4,997 — pre-designed systems for common bottlenecks
• Custom Projects: $10,000 - $18,000 — multi-system integrations with AI (most common)
• Advanced Systems: $20,000 - $35,000 — multi-department automation
• Enterprise: $50,000+ — full-scale automation ecosystems

Every project gets a custom proposal after the discovery call. No surprises.

During the kickoff, we'll need:

• Access to the tools/software you want to connect
• Sample data to test with (can be anonymized)
• A point of contact who can answer questions and approve deliverables
• Feedback within 2 business days when we share progress

We guide you through everything — no technical knowledge required.

We primarily use n8n, a powerful workflow automation platform. Think of it as the brain that connects all your other tools together. We also integrate with AI models from OpenAI, Anthropic (Claude), and Google (Gemini) for intelligent processing.

Software tools update their features and connections (APIs) from time to time. Our workflows include error handling — if something breaks, the system notifies you immediately instead of failing silently. During your warranty period, we fix any issues caused by tool updates at no extra charge. After that, our retainer service covers ongoing maintenance.

Your automations run on YOUR systems — not ours. We build everything on your accounts, so you have full control of your data at all times. We never store your business data on our servers.

No. We design everything to run automatically. You'll receive a training video that walks through how to monitor the system and handle common situations. For day-to-day operations, the system works in the background with no action needed from you.

Yes — you own everything we build. We deliver all source files and documentation. However, we recommend contacting us before making major changes, as modifications can sometimes cause unexpected issues.

Satisfaction guaranteed. Here's how it works:

• 50% deposit when the project starts — secures your spot, work begins immediately
• 50% upon your acceptance — you test the system with your real data before paying the rest
• If it works as described, you pay the final 50%
• If it doesn't work, we fix it at no charge
• If we can't make it work, full refund

Early payment discount: Pay 100% upfront and receive 10% off.

We have a clear cancellation policy:

• Before work starts: Full refund minus $500 administrative fee
• Less than 50% complete: You owe 50% of the project total
• 50% or more complete: You owe 100% of the project total
• After delivery: No refunds (issues covered by warranty)

Every project comes with a bug-fix warranty:

• Projects under $20K: 30 days
• $20K - $40K projects: 60 days
• $40K+ projects: 90 days

During warranty, we fix any bugs that cause the system to not work as specified in the Statement of Work — at no charge. Not covered: requests for new features or changes to scope beyond the original project (we can quote those separately).

Yes — we offer retainer packages starting at $1,000/month that cover bug fixes, minor adjustments, monitoring, API updates, and monthly performance reviews. Most clients find this valuable as their business grows and their automation needs evolve.

Yes. Every engagement is governed by a Master Service Agreement (MSA) and a project-specific Statement of Work (SOW). These protect both of us by clearly defining scope, deliverables, timeline, and payment terms. No surprises for either party.

Book a free 30-minute discovery call: cal.houseofbachae.com/bebe/30min

We'll discuss your business, identify what can be automated, and talk through next steps. No pressure, no obligation.

That's exactly what the discovery call is for. Most clients know they're spending too much time on something but aren't sure what the solution looks like. We help you identify the highest-impact opportunities and prioritize them.

We maintain client confidentiality, but we share detailed descriptions of the types of systems we've built — including the challenge, the solution, and the results. Visit our portfolio page or ask during the discovery call.