Terms of Service

1. Acceptance of Terms

By accessing or using the website located at houseofbachae.com (the "Website"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Website.

House of Bachae LLC, a Minnesota limited liability company ("Company," "we," "us," or "our"), reserves the right to modify these Terms at any time. Changes become effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

2. Description of Services

The Website provides information about Company's AI automation consulting services, including workflow design, AI agent implementation, system integration, and related technology services. The Website may also include:

• A contact form and quote request functionality
• Scheduling tools for discovery calls
• Educational content about automation and AI
• Case studies and portfolio examples
• Links to Company's social media profiles

The Website is informational and does not constitute a binding offer. All services are provided under separate written agreements (Master Service Agreement, Statement of Work, etc.).

3. User Conduct

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the Website, server, or connected systems
• Submit false, misleading, or fraudulent information through any form on the Website
• Interfere with or disrupt the Website's operation, servers, or networks
• Use automated tools (bots, scrapers, crawlers) to access the Website without prior written permission
• Transmit malware, viruses, or other harmful code
• Impersonate any person or entity
• Collect or harvest personal information from the Website without authorization

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, design elements, the "House of Bachae" name and branding, and software, is the property of Company or its licensors and is protected by United States and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Website content without prior written permission from Company, except for personal, non-commercial use such as viewing and printing for reference purposes.

The Company's trademarks, service marks, and trade dress may not be used in connection with any product or service without Company's prior written consent.

5. User Submissions

By submitting information through the Website (including quote request forms, contact forms, and scheduling tools), you:

• Grant Company a non-exclusive, royalty-free license to use the information solely for the purpose of responding to your inquiry and providing requested services
• Represent that the information you provide is accurate and complete
• Acknowledge that your submission does not create a client relationship or obligation for Company to provide services

Company will handle your personal information in accordance with our Privacy Policy.

6. Quote Requests and Pricing

Any pricing information displayed on the Website, including tiered service packages, retainer rates, and promotional discounts, is provided for general informational purposes and does not constitute a binding offer. Actual pricing will be determined through a discovery process and documented in a formal Statement of Work.

Promotional offers and discounts displayed on the Website may be time-limited, subject to availability, and may be modified or withdrawn at any time without notice.

7. Scheduling and Appointments

The Website may include scheduling tools (such as Cal.com integration) for booking discovery calls and consultations. By scheduling an appointment:

• You agree to provide accurate contact information
• You agree to attend scheduled appointments or provide reasonable advance notice of cancellation
• You acknowledge that a scheduled call does not obligate either party to enter into a service agreement

8. Third-Party Links and Services

The Website may contain links to third-party websites, services, or content. These links are provided for convenience only. Company does not endorse, control, or assume responsibility for any third-party content or services. Your use of third-party services is subject to their respective terms and policies.

9. Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF CONTENT.

Company does not warrant that:

• The Website will be uninterrupted, error-free, or secure
• Any defects will be corrected
• The Website or its servers are free of viruses or harmful components
• The information on the Website is complete, accurate, or current

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COMPANY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM YOUR USE OF THE WEBSITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

11. Indemnification

You agree to indemnify, defend, and hold harmless Company, its members, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third party's rights
• Any content you submit through the Website

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our data practices.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of laws principles. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Hennepin County, Minnesota. You consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Company regarding your use of the Website. These Terms do not govern any consulting services, which are subject to separate written agreements.

16. Contact Information

If you have questions about these Terms, please contact us: